Não gostou? Não há problema! Pode devolver no prazo de 30 dias
Não há como errar com um vale de oferta. O presenteado pode escolher qualquer produto da nossa oferta.
Política de devolução de 30 dias
"Process Management" is a compendium for modern design of process-oriented companies. A hands-on approach to introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state-of-the-art of organization theory and information management. This is done by following the individual stages of a process model which has already successfully been proved in practice. The progress of the project is described by a continuous case study, which is the process management project of a modern service company. The included recommendations are summerized in a series of checklists for each stage of the project.