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Outsourcing & Operational Performance
Qualitative study of the impact of outsourcing risk management on banking operational performance. DE
Inglês
95 b
Até 30 dias para devoluções
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Having repercussions on businesses, either alone or in combination with other risks, IT outsourcing risks can impact an organisation's ability to achieve its strategic objectives and even jeopardise its survival. Outsourcing information systems is a double-edged sword, as its management has both advantages and disadvantages in terms of operational performance.It is in this sense that banks seek to rationalise their choices by undertaking sound management. This involves seeking compliance with the prudential approach through regulatory compliance.In order to address the issue of the impact of outsourcing risk management on the operational performance of banks, we adopted a qualitative approach that enabled us to identify the specific features of our field of investigation and, as a result, refine the choice of variables to be tested and thus see to what extent it can provide empirical validation for our hypotheses.Keywords: Risk management, Outsourcing, Operational performance, Banking.
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