Contacto
Como comprar
Entrega
Guia de compras
How to implement ITIL successfully?
What steps are necessary to implement ITIL what factors are critical within implementation process
Inglês
93 b
Política de devolução de 30 dias
Os clientes também compraram
/
Capa mole
16.46
€
/
Capa mole
15.75
€
/
Capa mole
18.99
€
/
Capa mole
11.91
€
Information Technology Infrastructure Library (ITIL) best practices enhance service level, and decrease operational costs without lowering proficient and agile employees or increasing investment. Of course, ITIL does not provide a step by step practice list to create an IT organization, but provides a framework and list from IT operational processes which has been acquired through myriads of human experiences during years. By using ITIL, organizations can establish a set of practices and processes to increase IT services delivery and support. The purpose of this thesis is to reveal how ITIL should be implemented in an organization in an efficient and effective way to achieve the goal of reducing wastage, cutting costs and increasing customers satisfaction. There are many books dealing with the ITIL. But these publications do not prescribe how to adopt, adapt or implement the guidelines as part of a service management strategy; it would seem useful to explore implementation strategies which are employed by organizations when they are using ITIL best practices .
Sobre o livro
Inglês
Ofereça este livro hoje
É fácil
1 Adicione ao carrinho e escolha Entregar como presente ao finalizar a compra 2 Receberá um vale 3 O livro chegará ao endereço do destinatárioTambém pode estar interessado em
/
Capa mole
6.76
€
/
Capa mole
36.17
€
/
Capa mole
20.20
€
/
Capa mole
20.00
€
/
Capa mole
22.83
€
