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Stop Harming Customers

Name: Stop Harming Customers
Brand: Business Expert Press
SKU: 44919064
Price: 13.16 EUR
Availability: InStock
Author: David Silverman
ISBN: 9781637425404

A Compliance Manifesto

David Silverman

Língua

Inglês

E-book Adobe ePub DRM

Editoras Business Expert Press, dezembro 2023

Since the year 2000, banks have been fined almost a third of a trillion dollars. Yet, every year bil... Descrição completa

Código Libristo: 44919064

32 b

13.16 €

Em stock Imediatamente descarregável

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Since the year 2000, banks have been fined almost a third of a trillion dollars. Yet, every year billions more are imposed. Why? This book explains why banks break the law (it's not just the money), explains the challenges facing Compliance functions, considers that the majority of financiers don't want to do wrong, and puts forth a proposal to stop banks from harming customers.The lessons in this book are applicable to any business where profit motives can conflict with customer benefit-in short, every business. (And if you're interested in cryptocurrency, this book's for you too!)